Blunders at work

So I've decided that I'm going to post a few of the biggest "Are you kidding me?" type things I've done at work. I'll update from time to time as it's inevitable that there will always be more to come.


I had one request to come look at one of the phones. They had replaced the headset because it was sounding fuzzy and now that they had replaced it weren't getting any sound at all. I tested the speaker and got a dial tone on both lines with no problem. With a brand new headset it had to be the connection. On the back of the phone there are two plugs with pictures by them. One with a handset and one with a headset. They were plugged into one labeled AUX on the other side of the phone.


We had gotten a request saying that someones laptop wasn't turning on. They brought it in and sure enough nothing would turn on. On pulling out the battery I discovered water and lots of it. Upon asking if it had gotten wet the reply came: "Does that look like the problem?"


I had gotten a request for one of the lovely cubes saying that it wasn't working. I tend to put off requests for these, and after putting it off as long as possible I headed down to see what the issue could be this time. Upon looking at the thing I discovered EVERYTHING had been unplugged (Power, monitors, everything. Genius Point!). I plugged everything back in turned it on and advised that they leave things plugged in.


There was an issue with one of the printers not wanting to change printing trays. After looking around we found that it only occurred in Microsoft Word. After looking around some more we confirmed that it was a Word issue and that Microsoft had officially claimed it as well. I had told the person that had asked us to look into it that it was a Word issue. One of my coworkers had told him the same thing. The person called the printer service company and had them send a tech guy out to look at it. After all this I get an email back stating: "I spoke with [tech guy], a senior tech from [printer place] and he confirmed that the weirdness going on is a Word issue, not a printer or driver issue." Does it really take three (or four if you count an official statement from Microsoft) opinions to convince you that we already told you that?

Natalie VS Cutco

Our little story begins while I was at work. I was helping drag a load of drinks up the stairs at work and as I'm carrying 30 pounds of soda up the stairs my phone starts ringing. Judging by the ringtone I knew it was Natalie (Hi sweetie, I love you, can you please pick up the phone?). I make it to where I'm lugging the drinks and throw them on the table. Of course by then I miss the call by mere seconds. So I call her back and it goes straight to voice mail. At this point I'm assuming because I'm trying to call her and she is trying to call me we are really working the system and neither phone is ringing. Finally I get something on the phone but I can't understand anything. At first I thought she was talking to someone else in the background because it sounds kinda muffled and I can't understand anything. Being outside in the wind didn't help any either (I had walked back outside by this time). Finally I gathered that something was wrong because I couldn't understand a whole lot of what Natalie was trying to say. I got cut......bleeding.....won't stop. So like any sensible person would do I walked into my office announced that I would be back after saving my wife from bleeding to death and drove like a bat out of hell.

I get to our apartment and run inside. As I walk in Natalie is on the phone and sounds calm. She gets off the phone and walks me through what happened. She was trying to cut a roll for my lunch that she was going to bring to me. She ended up cutting the tip of her finger and well you can see from the picture the results of said cut. I told her that the good news was that she was going to live. I didn't think it was to terrible (aside from the blood all over the sink and the cool new red polka dots on parts of the carpet), but decided it'd still be a good idea to head to instacare (go go gadget insurance!). We pile into the car and away we go. I promise I never got above 80 but I felt pretty freakin' cool flying around a 30 MPH curve at 65-70ish (Natalie was trying not to toss her cookies). After cutting off and unsuspecting soul in a Toyota Camry we eventually made it to instacare. The picture above was taken there. They got her situated and after evaluating the situation decided they would go ahead and give her a tetanus shot and a couple stitches. So with a stab in the hand to numb it and a stab in the arm for the tetanus they sewed her up and away we went. We went and got lunch at crown burger after such a hair raising experience, and I brought her to work with me the rest of the day. She drew this on my whiteboard at work:

Morale of the story: If you have Cutco knives keep your fingers out of the line of the blade.